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Tenant's Guide

Moving Out Questions

We recommend that you schedule your bond cleaning service 1-2 days prior to your move out date.

Tenants may select any cleaning company to do their bond cleaning. However, if the cleaning has not been completed after moving out, we may send additional cleaners to resolve the issue, and any additional cleaning fees will be deducted from the tenant’s bond. As we can’t guarantee the bond cleaning service standard, we suggest you can contact us to manage the cleaning for you.

Once your lease expires, we will inspect the room and complete an exit condition report. If everything goes well, the bond will be transferred in 14 business days.

We will complete the exit report once the guest has left. Any damage or missing items not reported in the entry condition report may be deducted from the bond.

Partner with Us
Call Us at
07 3518 4073 or call (中文) 0410798587

We are excited to announce that we are currently looking for local business partners, specifically housekeeping teams and handymen